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Questions



How do I search on the Haines Yellow Pages?
It's easy to search on Haines Yellow Pages. We have several ways to search our database. Simply enter either a company name or type of business along with the address, city and/or state. You can search for a business or a person.

How do I search for a Business?
Just enter one of the following: the business name, the product or type of service that you are searching for along with a address, city and/or state.

What should I do if there are too many results?
Try narrowing your search with more specific search terms. As an example instead of searching for an Attorney try searching for a Personal Injury Attorney.

What should I do if I can't find what I'm looking for?
First, double check the spelling of your search terms. Enter spaces between words (e.g. use "women fitness clubs" not "womensfitnessclubs"), try synonyms of the keywords, and leave out special characters.

How do I search for a Person?
Just click on People Search and enter the first and last name of the person who you are searching for. You can narrow the results by listing the City and State of residence.

Can I search for other information besides phone numbers on the Haines Yellow Pages?
In many cases we also provide addresses, emails, maps, etc.

Who do I call if I have a question about a product I would like to purchase?
Contact our sales department by calling us toll free at 1-800-255-5509 during the hours of 8:00am-5:00pm EST.

What if I have questions about an advertisement I placed?
Contact us using our toll free number at 1-800-255-5509 during the hours of 8:00am-5:00pm EST.

How do I change my business information?
Just click update my listing on the top of the page and enter your changes. For business changes in the Haines Print directories call us at 1-800-255-5509 during the hours of 8:00am-5:00pm EST.

Why is the Haines Yellow Pages allowed to use the walking fingers logo?
The Haines Yellow Pages is a registered member of both the Association of Directory Publishers and the Yellow Pages Association. As a registered member, the Haines Yellow Pages is permitted to use the Yellow Pages Association logo, the industry's "Seal of Approval". Contrary to popular belief, the name "Yellow Pages" and the "walking fingers" logo are not owned by any single phone company or corporation. They are in fact general terms and icons available to directory publishers in the industry. They are not protected by any federal trademark registrations or copyright laws.

How do I know if a Yellow Pages solicitation is legitimate?
We are glad you asked. An authentic solicitation may or may not display the Yellow Pages name and/or the traditional walking fingers logo. Here are the steps you should take to confirm you are dealing with an authentic Yellow Pages publisher:
  • Investigate the company and its products before responding
  • Visit the web site provided on the solicitation and search for your company
  • Ask the publisher for information about its traffic
  • Verify the publisher is a member of the local Better Business Bureau
  • Verify the publisher is a member of either the Yellow Pages Association or Association of Directory Publishers
If you suspect you have received a bogus solicitation, please contact us using our toll free number at 1-800-255-5509 or email us at tpac@hainespublish.com. We have an active campaign to help rid our industry of fraudulent services.

I clicked "Center on Map" and all but one of the map icons disappeared, how do I get them back?
In order to help you more easily see the business you selected with "Center on Map" all other map icons are removed. To make the other icons appear simply click anywhere in the map area or resubmit your search.



 
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